Managing Leads
Turn enquiries into bookings with effective lead management.
What Are Leads?
Leads are couples interested in your services:
Receiving Leads
When a couple enquires:
1. You receive an email notification
2. Lead appears in your Vendor Dashboard
3. You see their requirements
4. Respond to start the conversation
Lead Information
Each lead includes:
Responding to Leads
1. Go to Vendor Dashboard → Messages
2. Click on the conversation
3. Read their requirements
4. Send your response
5. Continue the conversation
Response Tips
Lead Statuses
Track where each lead is:
Update statuses to stay organised.
Following Up
Some leads need nurturing:
First Follow-up (2-3 days)
"Hi [Name], just checking if you received my message about your wedding photography. Happy to answer any questions!"
Second Follow-up (1 week)
"Hi [Name], I'd love to chat about your wedding plans. Would a quick call work this week?"
Final Follow-up (2 weeks)
"Hi [Name], still here if you need wedding photography. Wishing you all the best with your planning!"
Converting Leads
Turn leads into bookings:
1. Respond promptly - Speed matters
2. Be helpful - Answer all questions
3. Show expertise - Share relevant experience
4. Provide options - Different packages
5. Make it easy - Clear next steps
6. Follow up - Stay in touch
Lead Analytics
Track your performance:
Use insights to improve your approach.