Privacy Policy

1. Introduction

Nikahly is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with UK GDPR regulations.

2. Information We Collect

We collect information that you provide directly to us:

• Account information (name, email address, password)
• Wedding details (names, dates, venue information)
• Guest information (names, email addresses, RSVP responses, dietary preferences)
• Photos and other content you upload
• Payment information (processed securely by our payment provider)

3. How We Use Your Information

We use your information to:

• Provide and maintain our wedding planning services
• Send you wedding-related notifications and updates
• Process payments and manage your subscription
• Respond to your enquiries and provide customer support
• Improve our services and develop new features
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With vendors you choose to contact through our marketplace
• With service providers who assist in operating our platform (hosting, payment processing)
• When required by law or to protect our legal rights
• With your explicit consent

5. Data Security & Cloud Storage

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Restricted access to personal information
• Secure password storage using industry-standard hashing

5.1 Media Ownership

You retain full ownership and intellectual property rights to all photos, videos, and media you upload to Nikahly. We only use your media to provide our services and never for advertising or promotional purposes without your explicit permission.

6. Your Rights (UK GDPR)

Under UK GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing

To exercise these rights, contact us at privacy@nikahly.co.uk

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion at any time, after which we will delete or anonymise your data within 30 days, except where we are required to retain it for legal purposes.

8. Cookies

We use essential cookies to provide our services. These are necessary for the platform to function and cannot be disabled. We do not use tracking or advertising cookies.