Nikahly

Deleting Your Account

We're sad to see you go. Here's how to delete your account.

Before You Delete

Consider these steps first:

Download Your Data

  • Export your guest list (CSV)
  • Download all photos
  • Save any important information
  • Check Google Drive

    If connected, photos in your Drive remain there after deletion.

    Inform Your Partner

    If you have a partner linked, they'll lose access too.

    How to Delete

    1. Go to Dashboard → Account

    2. Scroll to Danger Zone

    3. Click Delete Account

    4. Type "DELETE" to confirm

    5. Click Confirm Deletion

    6. Your account is queued for deletion

    What Gets Deleted

  • ✗Your account and login
  • ✗All wedding details
  • ✗Guest information and RSVPs
  • ✗Photos (unless backed up to Google Drive)
  • ✗Messages and guestbook entries
  • ✗All settings and preferences
  • What Stays

  • ✓Photos in your Google Drive (if connected)
  • ✓Downloaded files on your device
  • ✓Exported data you've saved
  • Deletion Timeline

  • Immediate: Account deactivated, can't log in
  • 30 days: All data deleted from servers
  • 90 days: Data purged from backups
  • Changed Your Mind?

    If you delete by mistake:

    Within 30 Days

    Contact us immediately at enquiry@nikahly.co.uk

    We may be able to restore your account.

    After 30 Days

    Data is permanently deleted and cannot be recovered.

    Refunds and Deletion

    Deleting your account doesn't automatically trigger a refund.

  • Within 14 days of purchase: Request refund separately
  • After 14 days: See our refund policy
  • Alternative Options

    Instead of deleting, you could:

    Downgrade to Free

    Keep your data but use free features only

    Take a Break

    Simply stop using it—data stays safe

    Export Everything

    Download all data, then decide

    Final Steps

    After deletion:

  • You'll receive a confirmation email
  • Links to your wedding will no longer work
  • Guests can no longer access your invitation
  • Need Help?

    Questions about deletion?

  • Email: enquiry@nikahly.co.uk
  • Subject: "Account Deletion Query"
  • We'll respond within 24 hours.

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